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Importing into South Africa: a step-by-step guide

For companies bringing goods into South Africa for the first time, or without their own buyer.

Last checked: 11 November 2026

At a glance

Register

Get a SARS customs client number before your first shipment.

Classify

Find your tariff code. It sets your duty and the rules that apply.

Comply

Check if your product needs an approval before it leaves the factory.

Pay

Customs duty, plus 15% import VAT.

The 8 steps

1Register as an importer
  • Every business that imports goods into South Africa must register with SARS Customs as an importer and get a customs client number.
  • Apply online through Registration, Licensing and Accreditation (RLA) on SARS eFiling, or at a Customs branch.
  • You need a permanent address in South Africa. Companies upload their registration documents.
  • Foreign companies: a company based outside South Africa must appoint a registered agent in South Africa. Without one, SARS suspends the application.
  • Clearing agent: most commercial importers use a licensed clearing agent, who lodges the customs declaration and pays duty and VAT for them.
2Find your tariff code (HS code)
  • Every product has a tariff code in the SARS Tariff Book. The first six digits are the international HS code.
  • The code sets your duty rate, and shows whether a permit or approval is needed.
  • A wrong code can mean paying too much, or penalties and delays if too little was paid.
  • Not sure? Your clearing agent can check it, or SARS can give a formal tariff ruling.
3Duties and taxes
  • Customs duty: the rate in the Tariff Book for your code, often a percentage of the customs value. Some goods pay none.
  • Customs value: normally the transaction value, meaning the price actually paid or payable, on an FOB basis (without international freight and insurance), plus certain additions such as royalties.
  • Extra duties: some goods also carry anti-dumping or countervailing duties, or extra duty on luxury items.
  • Lower duty: trade agreements, for example with SADC, the EU, the UK and EFTA, can lower or remove duty if the goods qualify and you have valid proof of origin. For EU and UK goods this is an EUR.1 movement certificate or an origin declaration on the invoice. For SADC goods it is a SADC certificate of origin.
  • Import VAT: 15% of the "added tax value": customs value, plus 10% of the customs value, plus duty. The 10% uplift does not apply to goods from Botswana, Lesotho, Namibia and Eswatini.
  • VAT-registered businesses can usually claim import VAT back as input tax.
4Product rules and approvals
  • NRCS Letter of Authority: needed for products under compulsory specifications, such as electrical and electronic goods, vehicles and parts, tyres, safety glass and brake linings. The product is tested by an accredited laboratory first. Get the letter before the goods ship, or at the latest before they arrive: goods can be held until it is produced.
  • ITAC import permit: needed for all used or second-hand goods, new tyres, waste and scrap, and other controlled goods.
  • Other approvals, by product: ICASA for radio and telecom equipment, SAHPRA for medicines and medical devices, the Department of Agriculture for plants, seeds and animal products, and the Department of Health for food, cosmetics and disinfectants.
  • SABS standards (SANS): test reports to the right standard help prove your product is safe and compliant.
  • SARS publishes a list of prohibited and restricted goods. Check it first.
Pre-export checks on selected goods from China: announced for September 2026, but on hold since June 2026. Not in force today. If your goods could be affected, re-check the latest position with SARS, the NRCS or the SABS just before you ship.
5Labels and packaging
  • Labels must meet the rules for your product, for example food labelling or the rating plate on electrical goods.
  • Pack for the journey: strong export cartons, crates for heavy goods, goods secured on pallets.
  • Wooden pallets and crates must be heat-treated and stamped to the ISPM 15 standard.
  • Number and mark every carton, so the goods can be checked against the packing list.
6Documents checklist
  • Commercial invoice (value, currency and Incoterm)
  • Packing list (cartons, weights and sizes)
  • Bill of lading (sea) or air waybill (air)
  • Proof of origin, to claim lower duty (EUR.1, origin declaration or SADC certificate)
  • Permits and approvals, such as the NRCS Letter of Authority or ITAC permit
  • Test reports and certificates, such as mill test certificates for steel
  • Customs declaration, lodged by your clearing agent
7Shipping and clearing
  • Agree the Incoterm with your supplier. It sets who pays, and who carries the risk, at each stage.
  • Main ports: Durban (the busiest container port), Cape Town, Ngqura and Gqeberha. OR Tambo for air freight.
  • Your clearing agent lodges the declaration, pays duty and VAT for you, and arranges release.
  • Insure the goods for the whole journey.
  • Allow time for port delays and customs inspections.
8Your landed cost

Your real cost is not the factory price. Add up:

  • the goods
  • freight and insurance
  • customs duty and import VAT
  • clearing agent fees
  • port and terminal charges
  • delivery to your door
  • permits, testing and inspections
  • bank charges and the exchange rate

Costly mistakes

Wrong tariff code

Wrong duty, penalties and delays.

Approval missing at the port

Goods are held until it is sorted out.

A trader posing as a factory

A higher price and no control over quality.

No inspection before shipping

Problems are found when it is too late to fix them.

Comparing unit prices only

A cheap unit price is not a cheap landed cost.

How Glize helps

Glize is your Supply Chain Specialist, for any product and any market.

  • One clear brief, and a search for the right factories
  • Our 20-point check on every serious supplier
  • Inspections before the goods ship
  • Documents, approvals and labels checked before shipping, with trusted partners for freight and clearing

See all our services

Book a free consultationYour first consultation is free.

Importing somewhere else? See our EU and USA guides, or ask us about any market.

Questions people ask

Do I need to register with SARS to import?

Yes. Every importer needs a SARS customs client number before the first shipment.

Can a foreign company import into South Africa?

Yes, but it must appoint a registered agent in South Africa when it registers with SARS.

How is import VAT worked out?

VAT is 15% of the customs value, plus 10% of that value, plus any duty. Goods from Botswana, Lesotho, Namibia and Eswatini skip the 10%.

What is an NRCS Letter of Authority?

An approval from the National Regulator for Compulsory Specifications. It is needed before you import or sell regulated products, such as electrical goods.

Do I need a permit to import used goods?

Yes. All used or second-hand goods need an ITAC import permit.

Does South Africa use pre-export inspection (PVoC)?

Not at present. A scheme for selected goods from China was announced, then put on hold in June 2026. Re-check before you ship.

Can Glize help if I import into another country?

Yes. We work for clients anywhere in the world, and the process is the same for any product.

Book a free consultation